Question 1

How do I get started?

Accepted Answer

The first step is to fill out our contact form. Our team will then reach out to schedule a free, 15-minute consultation call. This call is a chance for us to learn what you're looking for, answer your questions, and discuss the best next steps for your journey.

Question 2

Are you currently accepting new clients?

Accepted Answer

Yes, we are currently accepting new clients for many of our services. Availability can vary by clinician and service, so the best way to find out about current openings is to complete our contact form.

Question 3

Do you offer virtual or in-person sessions?

Accepted Answer

Our practice is primarily virtual, offering secure and confidential telehealth sessions for clients in both New York and Connecticut.

Question 4

What is your approach to therapy?

Accepted Answer

Our approach is founded on the belief that representation in healing matters. We are a diverse team of BIPOC clinicians who reflect the communities we serve, creating a safe, non-judgmental space where you feel seen, valued, and truly understood.

Question 5

What is your cancellation policy?

Accepted Answer

We require at least 24 hours’ notice if you need to cancel or reschedule a session. Cancellations made with less than 24 hours’ notice may be subject to the full session fee.

Question 6

How do I choose the right therapist for me?

Accepted Answer

Finding the right connection is the most important part of therapy. We encourage you to read our team's bios, and our complimentary 15-minute consultation is designed to help with this process. We'll listen to your goals and recommend the best clinician for you.

Question 7

What can I expect in my first session?

Accepted Answer

The first session is about building a foundation of trust and understanding. It's a space for you to share what brought you to therapy, for your therapist to learn about your history, and for you both to collaboratively discuss your hopes and goals for the process.

Question 8

How long are sessions and how often will we meet?

Accepted Answer

Standard therapy sessions are typically 45-50 minutes long. Most clients begin with weekly sessions to build momentum toward lasting change. Together with your therapist, you will determine the best frequency for your needs.

Question 9

What do the letters after a therapist’s name mean (LCSW, LMSW, etc.)?

Accepted Answer

Those letters represent a therapist's education, training, and licensure. LCSW is the highest level of clinical licensure for social workers. LMSW, MSW Intern, and LPC-a represent therapists with master's degrees who are in different stages of their post-graduate training and work under the supervision of a senior clinician.

Question 10

What are the different therapeutic methods you use?

Accepted Answer

Our therapists are trained in a variety of evidence-based methods, including Eye Movement Desensitization and Reprocessing (EMDR), Solution-Focused Brief Therapy (SFBT), Cognitive Behavioral Therapy (CBT), Trauma-Focused Therapy, Mindfulness-Based Therapy (MBCT), Motivational Interviewing, and Family Systems & Couples Therapy.

Question 11

What are your rates for therapy?

Accepted Answer

Our rates range from $100 to $220 per session, depending on the service and provider. We will discuss all costs with you during your initial consultation.

Question 12

Do you accept insurance?

Accepted Answer

Yes. We are in-network with a variety of insurance plans, which vary by state. For a complete, up-to-date list of accepted plans, please see our dedicated New York or Connecticut pages.

Question 13

What’s the difference between therapy and coaching?

Accepted Answer

Therapy is a clinical service focused on healing and treating mental health conditions. Coaching is a partnership focused on personal growth, skill-building, and achieving future-oriented goals.

Question 14

Do you offer services for other therapists or social workers?

Accepted Answer

Yes, we are passionate about supporting fellow clinicians through clinical supervision for LMSWs, as well as life and business coaching for therapists in private practice.

Question 15

What are immigration evaluations?

Accepted Answer

We provide thorough, culturally sensitive mental health evaluations for immigration cases, including Asylum, VAWA, U-Visas, T-Visas, and Hardship Waivers.

Question 16

What are court-ordered evaluations?

Accepted Answer

This is an impartial psychological assessment requested by a court to provide clarity on mental health factors relevant to a legal case, such as in family court or custody disputes.

Question 17

Can I book Natalie for a speaking engagement or workshop?

Accepted Answer

Yes. Natalie regularly shares her expertise on topics like culturally affirming wellness and trauma-informed care. To book her for your event, please reach out through our contact form.

Frequently Asked Questions